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Titan Power Expands Sales Team to Serve Increasing Customer Base

Titan Power is excited to announce the addition of two new Sales/Account Representatives to better serve our expanding customer base. Gene Reeck and Jack Gieseking have extensive experience in Account Management, Sales and Customer Service.

Below are Gene and Jack’s profiles, territory responsibilities and a link to press releases written about their appointment at Titan Power.

Gene Reeck, MBA
Titan Power, Inc. Expands Sales and Account Management in Scottsdale, Northern Arizona and Colorado

Titan Power Inc. headquartered in Phoenix, AZ, has undertaken a customer-centric expansion of sales and service.  In the continuing effort to fulfill the needs of emergency power customers in Arizona, Nevada, California, New Mexico and Colorado, Titan Power announces the appoint of Gene H. Reeck, MBA,  to serve customers in North Phoenix, Scottsdale and Paradise Valley.
In addition to serving clients in the greater Phoenix area, Gene will introduce new emergency power solutions to clients in Prescott, Sedona, Flagstaff and Colorado. His background in Industrial Technology and Design has formed the framework for a career of finding creative, cost-effective solutions for his customers.

Read Press Release written on Gene.

Gene Reeck
greeck@titanpower.com
Office: 800-509-6170 ext. 104
Cell: 480-223-3232
Fax: 480-968-3111

 

Jack Gieseking
Titan Power, Inc. Introduces New Critical Systems Sales Representative to Serve Southern Arizona

To better serve mission-critical power operations in the East Valley, Southern Arizona, and Eastern Arizona, Titan Power, Inc., is pleased to announce the appointment of Jack Gieseking, who will add his expertise to the Titan Team. Headquartered in Phoenix, Arizona, Titan Power Inc., is a major provider of uninterruptible power solutions and maintenance across the southwest, including Arizona, California, Nevada, Colorado and New Mexico.

Jack Gieseking brings extensive sales experience to his position at Titan Power.  As Titan Power both sells and maintains emergency power components, Jack’s history of strong client relationships fit well into Titan’s responsive culture.

Read press release written on Jack.

Jack Gieseking
jgieseking@titanpower.com
Office: 800-509-6170 ext. 113
Cell: 480-223-3209
Fax: 480-968-3111

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Mission Critical Construction from Titan Power

Data Center & Computer Room Construction

Data Centers, Computer Rooms and Mission Critical Facilities are very specialized and selecting the right contractor is one of the most important decisions you will make. With over 25 years of experience, Titan Power is at the forefront of mission critical industry knowledge with up to date technology and solutions.

Titan Power, Inc. is a Licensed General Contractor has the ability to manage the entire turn-key job including the planning, design, engineering and construction of your Data Center, Computer Room or Mission Critical Facility. Whether you are building, expanding, relocating, installing a cooling system, upgrading your UPS or adding a PDU, Titan Power will manage the entire job.

Design & Engineering

Titan Power’s highly trained team of Architects, Engineers and Consultants have decades of knowledge in designing and building secure, efficient and cost effective data centers. Read more…

Completed & Ongoing Projects

Titan Power’s Marketing Department makes an effort to document as many projects as possible to give visitors an idea of the kind of construction services we provide. This “projects portfolio” section allows you to scroll through pictures of different critical power & air related construction projects and/or installations we have completed or are in the process of completing. View all projects…

Electrical & Mechanical Installations

Titan Power is a distributor of a wide range of equipment products, from manufacturers that you know and trust. Our ability to draw from multiple manufacturers is a distinct advantage in that we are positioned to responsibly recommend the right product (fit, form and function) given your facility’s unique budget, application and infrastructure. Read more…

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Generator Maintenance from Titan Power, Inc.

Did you know Titan Power provides comprehensive and cost effective stand by generator services? We provide maintenance and repair services on most major brands including Caterpillar, Cummins, Katolite, Kohler and MTU Onsite Energy.

Titan Power offers the following generator maintenance services:

Preventative Maintenance Inspections: Titan Power’s preventive maintenance services on emergency generators include total systems inspections performed to rigid parameters that meet or exceed manufacturer specifications. Planned Minor and Major Inspections ensure your critical power will be there when you need it. Read more…

Load Bank Testing: Most manufacturers recommend that you a load bank test be performed on the generator annually to ensure peak performance. Load banks allow generators to be tested at their rated capacity. You may ask why this is important if your critical load doesn’t equal your generators capacity. The simple answer to this is you can’t predict how your generator will react in an emergency unless it is run to its rated load and given the opportunity to perform. Read more…

Repair Services: Titan Power offers personalized service to facilitate repairs and modifications to your emergency generator. Count on our trained and certified technicians for expert service, troubleshooting, quality parts, and power systems support.

Emergency Dispatch: Titan Power provides emergency on-call dispatch service for situations that require immediate action. Simply call our 24/7 Emergency Dispatch Center at 1-800-509-6170.

Service Maintenance Agreements: Titan Power offers Single and Multiple-year Generator Maintenance Agreements. You may customize your generator service agreement based on your needs to include quarterly, semi-annual, and annual maintenance frequency options, including regularly scheduled load bank testing. Request a quote

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Among the Enhancements to Titan Power’s New Website

In celebration of our 25th Anniversary, Titan Power is pleased to launch our new website! The new website has the same address www.titanpower.com but an updated look and feel. It is the result of months of hard work by our marketing team. Our goal is to provide visitors to the website with news and detailed information about our products and services.

Under the “About Us” section we have added a History page and a Culture page focusing on the History and distinct Culture of Responsiveness within Titan Power.

Under the “Data Center Design & Build” section, we have redesigned our Projects page. This new page allows you to scroll through pictures of different critical power & air related construction projects and/or installations we have completed or are in the process of completing. 

In addition to the above, we have implemented a News & Events page, which includes Titan Power’s Blog, Press Releases and an archive of Newsletters we have sent out over the years.

Visit our new website.

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Titan Power, Inc. Celebrates 25th Anniversary with New Website Launch

 
Titan Power's New Website

Titan Power's New Website

Titan Power, Phoenix, AZ extends its responsiveness with the launch of a new website. Features include overviews of data center construction, product information including sales and service of UPS, power distribution, battery and generator products.  

Titan Power Inc. in Phoenix, AZ ratchets up its level of service with the launch of their new generation website.  Extending its commitment to emergency power customers in Arizona, Nevada, California, New Mexico, Colorado and across the Southwest, the new site allows clients and potential customers to find a wealth of timely information on all aspects of mission-critical power systems.  

The site has a picture gallery of major emergency power construction projects that highlight Titan Power’s “turn-key” data center construction services.  Potential customers can register to receive updates on the company’s sales, installation and service capabilities, including technical support, sales, service and repair for uninterruptable power systems (UPS), power distribution equipment, batteries, data-center cooling systems and generators.   

One of the major additions is the ability to provide information on improvements in the broad spectrum of mission-critical equipment.  For example, a visitor to the new Titan Power website can read about new high-performance cooling systems for datacenters that allow for the addition of more equipment without expanding the footprint of the facility.  Website visitors will be able to access basic information on a wide range of products and services 24/7, with the ability to easily request additional information via e-mail or telephone.  

The new site will archive informative newsletters and press coverage, as well as upcoming educational events directed to the individuals who manage the data and IT centers for their respective organizations. The improved navigation, inclusion of an expanded product section make this new site the “go to” place for data and IT professionals needing background and comparison information for bid specification and RFP preparation.  

Titan Power customers are particularly pleased with their password-protected section of the new site.  With a username and password, they can view all their contracts, renewal dates, proposals/bids, and maintenance schedules.  As each scheduled maintenance visit is completed, Titan’s technical staff will update each customer’s record to reflect the completed task then send the customer an electronic Field Service Report (FSR) documenting the completed service.  This feature is especially important for managers who oversee data centers in multiple locations, as it provides a real-time record of this important feature of Titan Power service with a few key strokes.  

Celebrating 25 years in the emergency power sales and service business, Titan Power knows the mission-critical field inside and out. Their breadth of sales and service delivery across the southwest allows them to provide significant emergency power consultation expertise prior to the purchase of upgraded or replacement equipment.  Their industry knowledge supports customers as they transition from less efficient back-up systems to “greener” systems that take up less room, consume less electricity, and provide more secure operation.  The success of Titan Power is grounded in their “Culture of Responsiveness,” and the launch of a more user-friendly website is yet another way they support the professionals they serve.  

Titan Power, Inc is a full-service provider of uninterruptable power solutions and preventative maintenance.  They are licensed to provide “turn-key” data center, main distribution frame (MDF), and independent distribution frame (IDF) construction in Arizona, California and Nevada, including appropriate cooling and ventilation components. Their experienced professionals provide consultation on design, engineering, specification and compliance for mission-critical installations in hospitals, public safety and military organizations, casinos, and a wide variety of large and small data centers.   

Titan Power is an approved contractor for the purchasing function of the State of Arizona, and is thereby pre-approved to provide its services to any Arizona municipal entity in the State.  Titan Power has experienced UPS/battery service and installation professionals in Arizona, Nevada, California, New Mexico and Colorado.  For more information, or to sign up for Titan Power’s technology updates, go to www.titanpower.com, or call 800-509-6170 to speak to an emergency power professional. 

Visit New Website: www.titanpower.com

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Titan Power’s Responsiveness Eases Crisis Caused by Thermal Runaway

Fire damage in battery cabinet

Fire damage in battery cabinet

Titan Power, Inc, in Phoenix, AZ designs, installs and maintains all components of uninterruptible power systems (UPS) and batteries. They are distinguished within the industry for their rapid response and thorough system inspections.  A recent client response scenario illustrates a number of reasons why Titan Power customers are so loyal.

At the initiation of a new contract, a Titan Power UPS and battery maintenance customer indicated they had just had an inspection by the UPS manufacturer, so the client suggested a three month delay before scheduling the first Titan Power maintenance.  Before Titan’s first scheduled inspection, however, a fire broke out in the UPS/battery area which required the

Phoenix Fire Department’s intervention.  Within minutes of receiving the emergency dispatch, Titan’s experienced technicians were on site. Upon review it was discovered that the fire had originated in the battery cabinet, and that the manufacturer’s representative had not performed a thorough inspection of the batteries just two weeks prior to the fire.  One or more batteries in the “string” were not functioning properly, and the result was a fire and “thermal runaway,” which was caused by the extreme heat generated by the failure.

Fire damage on batteries
Fire damage on batteries

Titan Power ordered replacement batteries on the spot, and was able to remove the fire-damaged debris, deliver and install 160 new batteries within 24 hours.  The customer’s interruption of critical services was held to a minimum, due to Titan Power’s outstanding supplier relationships and their culture of responsiveness.  Read entire article.

Contact Stephen Berney, Director of Marketing: sberney@titanpower.com, or 480-968-3191 x102 for more informaiotn.

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The Importance Of Continuous Power

If you live in an area where there are often a lot of storms, you might be familiar with what it feels like to be without power. Even when people prepare for loss of power, it can still catch some by surprise. Some people these days find it difficult to function if they don’t have their electronics to keep them occupied. Have you ever wondered what the power companies do when their facility has some sort of power failure? What about internet companies? What about places that are government-related? Places like federal government buildings or even a power company need to have continuous power through a mission critical power company. Thus, in the threat of a storm or some other cause of power failure, it is vital that some places still retain power even when there appears to be none available.

It might be important to some people that they are still able to use their cell phones even if the power in their home goes down. Some might still want to at least surf the internet even though they can’t plug in or charge a certain device. If you have ever done this when your home is out of power, did you wonder how your internet service provider was still functioning, or why the cell phone towers still had power? To some, these companies may be considered mission critical, or facilities where loss of power could be disastrous. Places like these may choose to invest in a mission critical power company to keep them up and running even when the rest of the town may be without power.

You could almost think of a mission critical power company as a sort of backup generator. There are precautions taken so that even if a facility doesn’t have power all of a sudden, there is still power being generated. This allows business to function as normally as possible given the situation, and also allows people to work toward a solution to the problem. These power facilities also have the ability to support a facility when it’s in need of maintenance. This allows a facility or business to keep running on backup power even while the main power is being worked on.

Sudden loss of power can have disastrous consequences when it happens unexpectedly. If the proper precautions haven’t been taken, a lot of data can suddenly be lost when the lights go out. If you have ever lost data due to sudden loss of power, you probably understand how devastating this can be. Now just imagine this happening in a building that depends on power to keep people safe from harm. In such a light, access to a mission critical power company is vital.

There are some people who are familiar with how the loss of power feels. Other areas get struck suddenly and without warning. Whether it is expected that a few power outages will happen in your area or not, continuous power is vital for some facilities. Using a mission critical power company allows certain buildings and businesses to continue to function even through the loss of power. Like a generator, such a critical power facility keeps things running even when it seems like everything has stopped. Although you may not realize it, you probably benefit from such critical power facilities more often than you realize.

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How A Mission Critical Facility Benefits You

You have probably come in contact with some sort of mission critical facility and didn’t even know it. Such facilities are all around you and help many everyday businesses to continue to function. These facilities provide invaluable help to buildings and businesses all over the world. These facilities need to be able to function at all times of the day or night, and must be protected against unwanted intrusions or sudden loss of power. It is simple to see why such facilities benefit certain businesses, but how do they benefit you?

A good example of a mission critical facility is any business that holds a lot of data. Government buildings would fall under mission critical, as well as internet service providers and other data storage centers. Being able to access your data at any time from anywhere means that a data storage service must be reliable and accessible at all times. Interruption of power could lead to people not being able to access their data when they need to, which could be bad for the data storage service. A facility can get labeled as mission critical if it so happens that any loss of power would result in financial or physical harm to the facility or business. Such facilities generally call on the aid of critical power facility to keep them up and running even when the power seems to go out.

If you have never noticed or complained about the loss of power or access to certain data, such as storage on the internet, you have probably benefited from a mission critical facility. The job of a critical power facility is to make sure that you don’t notice that there are any problems should any arise. This is great news if you happen to store a lot of data online or use a cloud so that your data is accessible from multiple devices at any time.

If you have been able to use your cell phone when your power has gone down as well, you should be thankful for a mission critical facility that probably helps to keep those towers up and running even when all other power goes out. Emergency centers and hospitals need to be able to access patient records and keep power going in order to treat their patients. If you have ever needed to go to a hospital in the middle of a power outage, you have probably benefited from a critical power facility. It is so very important that these facilities be able to function when others cannot, and that’s why mission critical facilities are so very important.

You may have experienced at one time or another the loss of service of a cell phone carrier or even an internet service provider. If you haven’t, you have benefited greatly from a mission critical facility. Thanks to such facilities, customers of various services all over the world can usually count on internet access and line availability on their phones. The loss of such services even for a few minutes can mean a huge financial loss for such companies. Mission critical facilities are very important, and you probably benefit from them everyday without even realizing it.

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The Importance Of Reliable Power For Mission Critical Facilities

data center equipmentMission critical facilities are those which need to be fully operational at all times regardless of the impact the surrounding environment may have on them. These facilities face many unique challenges, not the least of which is maintaining a steady supply of power at all times. If mission critical facility power fails, then important services will be delayed and in some cases important electronic data will be lost. If you are the manager of a mission critical facility, here are some pieces of equipment that you may want to consider implementing to make sure that your facility always runs at full power with no interruptions.

Power supplies

A reliable power supply and backup power generator are both essential components of mission critical facility power. Standard mission critical facility power can be obtained through the regular means of the local power company, but mission critical facility management ought to be extra careful that all wiring is installed and maintained properly and all power bills are paid on time. An error that results in a temporary power outage is unpleasant and annoying under the best of circumstances but it can be disastrous if it occurs at a mission critical facility.

Even the best management will not be able to protect your mission critical facility power from natural disasters, storms, or unscheduled blackouts. For this reason, you may also wish to consider having a backup power generator that will keep all essential systems running in the event of a loss of power. Hospitals and emergency services have used these backup systems for decades to keep lights and other essential systems running in the event of a power outage. The purpose of these backup systems is not to supply full power to everything in the facility, but just to keep such things as servers, heating and cooling, or other necessary systems online until the regular power comes back.

Power system maintenance

Regular, thorough maintenance by a skilled service professional can also be an important step towards making sure that your mission critical facility power always runs smoothly. Get an electrician to check cords, connections, generators and power sources, and any switches or other hardware that may be involved in the system. This should be done at least once a year, and also after any event that might have put unusual wear and tear on the system, for instance a water leak or power surge. Remember, all the electronic parts in the facility are likely connected, so stress on one piece can cause stress on all the others too.

Additionally, take into account any suggestions the maintenance professional makes. He or she may recommend a new type of wiring, surge protector, or other equipment. While this may seem like a hefty expenditure, carefully weigh the costs before making a final decision.

Conclusion

Regular power is something you may take for granted until the moment disaster strikes and the power is gone. Since mission critical facilities have to stay online at all times, making sure that they are supplied with a reliable source of power is essential. Remember, good planning early on in the facility design process and a little regular maintenance can help avert disaster later on.

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How Data Centers & Mission Critical Facilities Are Maintained

The heart of your business operations is the data center.  This special center powers the technology that your business relies on each day.  Unlike other aspects of your business, the data center works around the clock powering security systems, fire suppression systems, the computer network, centralized data storage drives, Internet servers, computer backup, and much more.  Because the data center is so important, you should make its care a priority.  Regular care and maintenance is required to keep your data center running smoothly.  By working closely with qualified data center maintenance technicians, your business’s valuable data center will be kept in peak condition.  It will always be there when you need it.

data center maintenanceYour data center is responsible for many tasks.  As a data backup, it keeps copies of important files and software programs.  This is important because if the primary computers are compromised you’ll need an accurate backup of important information.  Compromise can happen in many ways.  A building fire, earthquake, flood, or even a heavy storm can damage computer components and make using them impossible.  Even if the computers themselves are intact, exposed to high temperatures, smoke, or damp can hinder their normal function.  A data center will allow you to replace the files contained on the damaged machines; this seamless transition is only possible if data center maintenance is performed correctly.

Data center maintenance consists of several elements.  First, structural integrity must be maintained.  That is, the physical components of the data center have to be free from damage.  The maintenance technician assigned to the data center will begin their regular inspection by examining each element for physical damage.  Though cracks and chips may appear to be only a cosmetic concern, these weak spots will spread.  Given time, the delicate electronic components kept inside will become vulnerable t damage from the outside. Next, the technician will check to make sure that the data center’s climate controls are working correctly.  Air conditioning and fans are necessary parts of data centers, especially large ones.  Your data center will require a considerable amount of power; all this electricity generates heat that must be dispersed.  If the heat isn’t channeled away from the computers, their performance will suffer; if too much heat is allowed to gather, the electronic components inside the computers will suffer damage.

Finally, a data center technician will update software and replace any old components with up to date materials.  This will ensure that all security protocols and information security procedures are in keeping with the latest developments in the field.  Your computer system faces the threat of hackers and other unauthorized users.  Keeping the security programs updated will help you prevent breeches of information.

Data center maintenance needs to be an ongoing consideration.  Make it a priority to work with qualified technicians.  Only then can you feel certain that all maintenance tasks are being performed correctly.

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