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How Data Centers & Mission Critical Facilities Are Maintained

The heart of your business operations is the data center.  This special center powers the technology that your business relies on each day.  Unlike other aspects of your business, the data center works around the clock powering security systems, fire suppression systems, the computer network, centralized data storage drives, Internet servers, computer backup, and much more.  Because the data center is so important, you should make its care a priority.  Regular care and maintenance is required to keep your data center running smoothly.  By working closely with qualified data center maintenance technicians, your business’s valuable data center will be kept in peak condition.  It will always be there when you need it.

data center maintenanceYour data center is responsible for many tasks.  As a data backup, it keeps copies of important files and software programs.  This is important because if the primary computers are compromised you’ll need an accurate backup of important information.  Compromise can happen in many ways.  A building fire, earthquake, flood, or even a heavy storm can damage computer components and make using them impossible.  Even if the computers themselves are intact, exposed to high temperatures, smoke, or damp can hinder their normal function.  A data center will allow you to replace the files contained on the damaged machines; this seamless transition is only possible if data center maintenance is performed correctly.

Data center maintenance consists of several elements.  First, structural integrity must be maintained.  That is, the physical components of the data center have to be free from damage.  The maintenance technician assigned to the data center will begin their regular inspection by examining each element for physical damage.  Though cracks and chips may appear to be only a cosmetic concern, these weak spots will spread.  Given time, the delicate electronic components kept inside will become vulnerable t damage from the outside. Next, the technician will check to make sure that the data center’s climate controls are working correctly.  Air conditioning and fans are necessary parts of data centers, especially large ones.  Your data center will require a considerable amount of power; all this electricity generates heat that must be dispersed.  If the heat isn’t channeled away from the computers, their performance will suffer; if too much heat is allowed to gather, the electronic components inside the computers will suffer damage.

Finally, a data center technician will update software and replace any old components with up to date materials.  This will ensure that all security protocols and information security procedures are in keeping with the latest developments in the field.  Your computer system faces the threat of hackers and other unauthorized users.  Keeping the security programs updated will help you prevent breeches of information.

Data center maintenance needs to be an ongoing consideration.  Make it a priority to work with qualified technicians.  Only then can you feel certain that all maintenance tasks are being performed correctly.

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Titan Power is Now an Exclusive Distributor for Gamatronic

Titan Power Inc was awarded the contract to become an Exclusive Stocking Distributor (ESD) for Gamatronic UPS & Power Protection Equipment in the states of Arizona, Nevada and New Mexico. This opportunity has allowed Titan Power to become factory trained and certified to sell, service and install all models of Gamatronic Uninterruptible Power Supply systems and Power Protection devices.

Gamatronic is  the worlds leading provider of cutting edge power modular solutions and technology. Their Modular UPS technology promises the best technology in the world for maximum power control and efficiency. Read more.

  • Power+, Gamatronic’s leading brand, is the mark of the cutting edge of UPS world technology today, and the only UPS technology that meets the growing complexity and sophistication of 21st century power needs, especially in heavy power dependant industries such as Computer Rooms, Data Centers, IT Centers, Telecom, etc.
  • Simply Ingenious: True on-line double conversion technology; with N+1 redundancy and real “Hot Swap” modules, offers you the highest reliability in the world in power protection solutions. Smart UPS architecture simplifies maintenance significantly – offering you self serviceable power protection with more power control.
  • Gamatronic’s ambitious mission is to revolutionize the way power-dependant businesses and industries think about power protection. We call it “Power Confidence”, and it stems from Gamatronic’s highly successful and unique modular perception of UPS architecture.

Gamatronic Power+ UPS Systems:

Rack Mount Series

On-line, Double Conversion, Modular UPS for 19″ Rack
Classic Series
On-line, Double Conversion, Modular UPS
 
Stand-Alone (SA) Series  
3 Phase, 10kVA
Stand-Alone, On-line, Double Conversion UPS  
3 Phase, 10kVA – 100kVA, N+1 

 

3 Phase, 10kVA – 100kVA, N+1 
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Infrared Testing; Can You Afford Not To?

Infrared Thermography Testing

Electrical system failures, whether they involve a single branch circuit or a major switchgear component, can be very costly. Titan Power’s Infrared Thermography Testing can identify the problems caused by poor electrical connections and defective equipment before they progress to catastrophic failure.

What Can Infrared Thermography Do For You?
Infrared Thermography has emerged as a powerful, versatile and accurate diagnostic tool used to uncover excessive heat loss in systems or materials. It is a non-contact; non-destructive means of testing that identifies and documents abnormally warm or cool connectors, conductors, or components that may be a potential problem in electrical systems. Many dangerous conditions cannot be seen by the human eye, infrared thermography testing can find potential electrical system trouble spots before they become disastrous.  Analysis of the collected data will help you detect problems before they become serious and costly issues.

How Does It Work?
Titan Power utilizes an infrared imaging system with powerful software designed to provide a fast and effective means of identifying potential problems in electrical and mechanical equipment, refractory and insulation materials. This information is compiled into a comprehensive report using easily interpreted text with the infrared image and a visible light reference. From the test report, preventive or corrective repairs can then be scheduled on a priority basis.

Equipment that can be inspected with Infrared Thermography include:

  • Category III Transformers
  • Relay Panels
  • Fuse Disconnects
  • Circuit Breakers
  • Electrical Switchgear
  • Fans for Bearing Degradation
  • AC & DC Capacitor Banks
  • Harmonic Filters for Capacitor Degradation
  • Batteries to Detect Thermal Runaway

Infrared Testing of your electrical systems not only provides peace of mind, but also allows the flexibility to be proactive rather than reactive in your risk management practices. Contact us to learn more about Titan Power’s Infrared Thermography Testing Service.

1-800-509-6170

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Preventative Maintenance in "Down Times"

Mission Critical Magazine recently published an article titled Preventative Maintenance in “Down Times”. As a maintenance service provider, we found this article to be particularly interesting and informative so we thought we’d pass it on.

Below is a summary of the article.

 

The current economic situation has many companies tightening their budgets for new equipment. As a result, data center managers should put greater focus on maintaining their current assets through a PM program. Taking this approach can greatly reduce the need to repair or replace important components.

Benefits of a PM Program
When correctly implemented, PM visits ensure maximum reliability of data center equipment by providing systematic inspections, detection and correction of incipient failures, either before they occur or before they develop into major defects that could translate into costly downtime.
Begin with the UPS
To keep running through power outages, utility spikes, and other unforeseeable power issues, critical systems depend on the reliability of the UPS (Uninterruptible Power Supply) system. Therefore, keeping these systems in working condition is crucial.
Frequency of PM
Small UPS devices should be inspected annually to ensure alarms, filtering, and internal batteries are all operating within specifications. For medium and large systems, vendors often recommend that inspections and maintenance take place at least twice a year to ensure proper function and operation within the manufacturers specifications.
The Batteries
Battery maintenance begins with installation. Batteries must be fully charged, battery room conditions verified, and baseline readings set for proper trend analysis throughout the life of the battery. Battery aging accelerates dramatically as ambient temperature increases.
Professional PM
UPS systems and batteries operate at high voltage and only qualified personnel should attempt preventative maintenance or repair. End users can provide preventative support such as replacing air filters when dirty, ensuring environmental specifications are met and maintained, and monitoring UPS for alarms.

In summary, the article pointed out that organizations benefit from frequent and consistant Preventative Maintenance. Preventative Maintenance programs should be in place despite current market conditions. The business case for this is stronger now than ever before.

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Data Center’s – Ten Things You Should Know

Recently, Mission Critical Magazine published an article titled Ten Things You Want in Your Data Center. The article broke down into two subsections: five things an IT administrator should NOT do and five things ALL IT staff should know.  Below is a summary:

Five Things an IT Administrator Should NOT Do 

  1. Bring liquids into the data center (cans or bottles).  Liquids not intended to be in the data center can obviously damage equipment, but even unopened cans and bottles can cause problems as well.  
  2. Attempt to solve problems with a floor tile puller.  Problems arise when the IT staff doesn’t understand that pressurization and airflow of a raised floor “system” is vital to maintaining the temperature and integrity of the cooling system.  
  3. Place a fan in the hot aisle.  Placing a fan in this aisle will mix the air and create inefficiencies in the cooling and airflow, which impacts the entire system.
  4. Plug things into the extra outlets on a Rack PDU (extra outlets do not mean extra capacity).  “More downtime can be attributed to someone opening the wrong breaker or plugging something into the wrong outlet than any other human activity in the data center.” 
  5. Try to figure things out on your own.  The data center is a system, and all the subsystems must be coordinated for proper execution of any project, small or large.

 

Five Things ALL IT Staff Should Know

  1. Data Centers are Engineered Assets.  Changes can significantly affect performance of the equipment or airflow. 
  2. Ohm’s Law: E=I x R (the interrelationship of voltage, resistance and amperage).  Understanding this relationship can make even the most vexing power issues easier to understand.
  3. How power makes it from the pole to the rack.  If IT understood what happens to the power coming into the building – where it is distributed, what voltage it is as it makes its way to the UPS, PDU and rack – the conversation around growing data center capacity would be easier. 
  4. Where your energy is goes. Ask your facilities manager.  The reason why some IT personnel take things into their own hands vary; lack of resources or limited relationship with the facilities team are often problems.
  5. You can get killed in here!  The number of very dangerous systems in an average data center and mechanical room must be acknowledged.

Mission Critical is the fastest-growing journal providing information to data center and emergency backup power professionals. The magazine and Web site provide practical solutions to all issues facing the data center designer, manager, owner and operator.

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MCCD Data Center Project in Scottsdale, AZ

Titan Power is currently assisting Caliente Construction in the design, build and installation of an existing data center in Scottsdale, Arizona. Working with Caliente and the Maricopa Cumminity College District, Titan Power will be installing:

  • Three (3) Liebert 30 Ton CRAC’s
  • Four (4) 120kVA Powerware UPS’s
  • Eight (8) 100kVA Power Distribution Units (PDU)
  • Uninterruptible Power Supply (UPS) Paralleling Gear
  • Four (4) Battery Cabinets
  • Electrical and Mechanical Installation of the Data Center

Click the below link for pictures of the beginning stage of this project. http://www.facebook.com/search/?post_form_id=ce0b317b2bd9524e3f40a5379c0c94d3&q=titan+power&init=quick&ref=search_preload#!/album.php?aid=172966&id=163760628925&ref=mf

*Completion is in progress.

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How Many Power Outages Occur in your State?

Eaton Corporation has recently published an Annual Report, which shows the Blackouts and Power Outages that occurred in 2009.

Power outages and blackouts have caused significant problems for people and businesses across the nation, from vast power outages to the smaller momentary interruptions. Statistics report that 70% of all power outages are caused by weather, while 30% are due to animals contacting wires, auto accidents, utility maintenance and human error.

Eaton started collecting data on January 1, 2009 from the following sources: news services, newspapers, websites (including those of newspapers and TV stations) and personal accounts.

In addition to the Annual Report,  Eaton has also created a new “Blackout Tracker”, which gives you the ability to explore power outage causes and impacts for your state or region. This tool also gives you an accurate estimate of the amount of power outages one can expect to encounter in 2010.

  • Eaton’s Annual Report:

http://powerquality.eaton.com/blackouttracker/BlackoutTrackerAnnualReport2009.pdf

  • Eaton’s New “Blackout Tracker”:

http://powerquality.eaton.com/blackouttracker/default.asp?utm_campaign=blackouttracker&utm_medium=redirect&utm_source=eaton&wtredirect=www.eaton.com/blackouttracker

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Titan Power Adds Another Service Technician in Nevada

Titan Power is pleased to announce that we have added another Field Service Technician to meet the needs of our rapidly growing customer base in the State of Nevada.
“As our customer base grows, so does the need to ensure prompt service. Our Service Engineers and Technicians often travel among Titan’s service areas of Arizona, California, Nevada, Colorado and New Mexico. The addition of a Service Technician in Nevada will enable us to reduce the amount of traveling for our entire service team and enable us to better service all of our customers.” says Andrew Berney, President of Titan Power.
Bill Kasimoff is Titan Power’s newest Service Technician for our Nevada customers. Bill comes to Titan Power with experience in maintenance and repair of UPS systems. He previously worked for CBM, Inc. performing preventative maintenance, battery replacements and repair work on United Power Phase One systems. Bill’s education includes a Bachelor of Science degree, a ASEET and a BASEET degree from ITT Technical Institute. Additionally, Bill has completed the Universal EPA Certification Program for HVAC , electronic process and system wiring.
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Titan Power Sponsors AZ Technology Council Golf Tournament

Titan Power is part sponsor for Arizona Technology Council’s first annual golf tournament being held at Stonecreek Golf Club in Paradise Velley. The tournament is scramble format with a shutgun start at 8am on February 11, 2010. Both members and non-members of the AZ Tech Council were invited and a total of 100 players are attending the tournament.
The AZ technology Council is a non-profit trade association founded to connect, represent and support the state’s expanding technology industry. To promote economic growth and professional development in Arizona’s technology sector, the Council provides members networking opportunities, business support and access to educational forums.
The Council strives to distinguish Arizona as a leader in the technology community and offer resources that are exclusive to its members. This association produces over 100 events each year that drive networking, promote continued education, and offer opportunities for new business growth for our members.
Visit the AZ Tech Council website www.aztechcouncil.com
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Six Questions to Ask When Replacing UPS Batteries

Did you know…

  • Battery failure is the number one cause of UPS load loss and system downtime.
  • The single most critical element of UPS performance is battery quality.
  • All it takes is one bad battery in a string to bring your systems down during a power outage or other interruption.

Battery performance varies greatly from one manufacturer to another. Making the wrong decision on batteries can have a serious impact on UPS uptime reliability, causing potentially devastating consequences from power interruptions

1. Is the UPS battery manufacturer qualified by the UPS manufacturers? All major UPS manufacturers have qualified battery manufacturers they use for their UPS systems. As a result, companies like Eaton/Powerware and Liebert/Emerson will only use those types of batteries in their equipment.

Below is a list of some major UPS Manufacturers and the related battery manufacturers they qualified:

  • Eaton/Powerware – C&D, Powerware, Deka
  • GE Digital Energy – C&D, Power Battery, GNB
  • Liebert/Emerson – C&D, Enersys, Yuasa, GNB
  • Toshiba – Power Battery

2. Are you getting a multi-year warranty on new battery purchases? Some suppliers or vendors will sell a lower cost battery with a one-year warranty. This is fine but be aware that inexpensive batteries with only a one-year warranty typically means a poorer quality battery. Be prepared to replace these batteries every 1 to 2 years. Batteries with a three-year warranty are going to be a superior battery with a longer lifespan, generally requiring a replacement only every 3 to 5 years.

3. Is the warranty from the battery manufacturer or the supplier/vendor? What happens if the warranty is backed by the supplier or vendor and not the manufacturer? You may have difficulties getting a prompt replacement in the event that a warranty battery goes bad.

4. Are the batteries U.L. listed/approved/compliant? U.L. stands for Underwriters Laboratory, which is the trusted resource across the globe for product safety certification and compliance solutions. From manufacturers and consumers to regulatory bodies and code officials, the U.L.have tested products for public safety for more than a century.

5. Are the batteries new or used/refurbished? New batteries should have a Date Code of less than six months from the date you receive them. Used or refurbished means you’re getting somebody else’s old, used batteries.

With a used battery you don’t know what the battery’s manufacturing date is or how it has been treated by previous owners. Was it run hot and/or frequently discharged? Used batteries will not provide you with reliable performance and their lifetime is not guaranteed.

6. Are the old batteries being disposed of properly by your battery supplier/vendor?  Most batteries are considered to be a hazardous waste because of the lead and acid within the battery. The Universal Waste regulations (March 11, 1995) affected batteries as a hazardous waste and are to be disposed of and recycled properly according to the U.S. Environmental Protection Agency (EPA) regulations.

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