For Emergency Service Call 800-509-6170
Upon system failure, call Titan Power’s 24-hour phone number, +1800-509-6170, to request emergency service or technical assistance by providing:
The call will be handled by our Field Service Department, or if it is after normal business hours, patched directly to the assigned Titan Power on-call Field Service Engineer who will immediately qualify the situation. Verbal instructions will be provided, or, if it is determined that a site visit is necessary, a qualified Field Service Engineer will be dispatched within the hour. For emergency service, call 800-509-6170.